|
|
Electronic Metering
- We promise to inspect and check the accuracy of the electronic meters within 7 working days of complaint.
- We promise to replace Held up/ Defective Meters (running slow, fast or creeping) within 30 days of receiving the original complaint.
- We promise to replace Burnt-out Meters within 7 days of complaint if the burning is not due to causes
attributable to consumer like tampering, defect in consumer’s installation, meter getting wet due to falling of
water on the same, connecting UN-AUTHORIZED ADDITIONAL LOAD BY CONSUMERS etc.,
- 4. We promise to replace DEFECTIVE/BURNT METER with privately procured but duly tested in our Meter
Test Labs (only incase of non-availability of meters with us) and TESTED METER within 7 days from the date of
handing over of the same by the consumer.
|
