1. We are a team of POWER DISTRIBUTION PROFESSIONALS in pursuit of excellence committed to providing 24x7 hours of quality power supply to our electricity Consumers.
2. We have set-up CONSUMER CARE CENTER at Parad Ground, Dehradun for providing better services to the consumers..
3. We are in the implementation process of the ONLINE BILLING SYSTEM in the Kumaon Zone.
4. We have a proposal for AUTOMATIC METER READING of COMMERCIAL & INDUSTRIAL CONSUMERS using GSM modems.
5. We have introduced a facility of payment of electricity bills by the Consumers in Punjab National Bank and Post Offices in some of the areas of Uttarakhand. Drop boxes are placed in almost all the branches of the BANK PREMISES.

OUR MANTRAS FOR THE CONSUMERS

• Total Quality is our ATTITUDE,
• Efficiency is our PASSION,
• Consumer satisfaction is our RELIGION.
  
  
  Assuring our best of services to our Consumers
  
  Team UPCL